Privacy policy

Privacy policy

Privacy Policy

Last Updated: August 2026

1. Information We Collect

When you visit or make a purchase on our website, we collect necessary personal information to process your orders and provide a seamless shopping experience:

  • Personal & Contact Details: Name, shipping address, billing address, phone number, and email address.
  • Transaction Details: Order history, items purchased, and payment transaction references provided by Razorpay.
  • Technical Data: IP address, browser type, device information, and site browsing activity collected via cookies.

2. How We Use Your Information

We use your personal data to:

  • Process, fulfill, and deliver your orders.
  • Send order status updates, shipping confirmations, and invoice details.
  • Handle customer support requests and process returns or exchanges.
  • Send occasional promotional updates, collection launches, and brand stories (you can opt out at any time).

3. Payment Security & Data Sharing with Razorpay

We prioritize the security of your payment details:

  • Razorpay Processing: Payments on our website are processed through Razorpay Software Private Limited. Razorpay acts as an independent data processor for payment details.
  • Data Protection: Razorpay adheres to the standards set by PCI-DSS (Payment Card Industry Data Security Standard) managed by brands like Visa, Mastercard, and American Express. PCI-DSS requirements help ensure the secure handling of payment card information.
  • No Direct Financial Storage: Ogle does not collect, store, or view your sensitive payment data (such as full credit card numbers, CVVs, or net banking passwords).

4. Third-Party Service Providers

We never sell or trade your personal data. We only share necessary details with trusted third parties who help us operate our store:

  • Razorpay: For secure payment authorization and processing.
  • Logistics Partners: To ship and deliver your purchases to your address.
  • IT & Analytics Services: To maintain site security, speed, and overall user performance.
  • Shiprocket: Our logistics partner

5. Cookies

Our site uses cookies to remember items in your cart, streamline your checkout, and analyze site traffic to improve design and performance. You can choose to disable cookies in your browser settings, though certain website features may not function correctly.

6. Data Retention & Your Rights

We retain your personal data only as long as necessary to fulfill orders and meet legal/accounting requirements in India. You have the right to request access to, correction of, or deletion of your personal information stored with us.

7. Contact Us & Grievance Address

For any questions regarding your privacy, order payments, or data protection, please contact us: